Privacy Policy

Welcome to use Instaius AI Chat and our services (hereinafter referred to as "Instaius" or "the App"). By using Instaius, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. For European Union users, by using Instaius, you authorize us to collect, use, and store your information outside of the European Union in compliance with GDPR.

Information We Collect

Account Information

During registration, we may collect your account name, email address, or Apple ID. Accounts created with email addresses are used only for logging in, password or passcode resets, purchasing the license, responding to your initiated emails, and sending notifications you request. We do not send promotional emails.

Log Data

We automatically collect log data such as error logs, crash reports, and usage frequency to improve the services. These logs are used only for analytics and service optimization.

File Upload

Instaius AI Chat allows users to upload files solely for AI analysis within the current interaction. Files are not stored long-term, backed up in the cloud, or synchronized. Uploaded files are deleted immediately after analysis or within a limited retention period required for processing, unless otherwise required by law.

AI Chat Records

Chat records may be stored to allow users to review past conversations and continue interactions. Records are retained until you delete them manually and are used only to provide chat functionality and improve the user experience. Records are not used for AI model training without explicit consent.

AI Processing and Third-Party AI Services

Instaius provides access to multiple artificial intelligence models to generate responses to user prompts.

When you submit messages, prompts, images, or files within the app, this content may be transmitted to third-party AI service providers in order to generate responses.

These providers may include:

The data sent may include user prompts, uploaded files, images, or other content that the user voluntarily submits to generate AI responses. This information is transmitted only for the purpose of providing AI functionality requested by the user.

By using the AI features in Instaius, you consent to the transmission of your submitted content to these AI service providers for the purpose of generating responses.

Instaius does not sell personal data and does not use user content for advertising purposes.

The Permissions We Need

Network Access

Instaius requires an active internet connection (Wi-Fi or mobile data) for certain functionalities. You may incur data charges from your network provider. Instaius is not responsible for reduced functionality due to connectivity issues.

Camera Access

Instaius may request access to your device's camera so you can capture images and send them to AI models for analysis or visual conversations.

Photo Library Access

Instaius may request access to your photo library so you can upload images to AI models for analysis, document understanding, or visual question answering.

Information Collected by Third Party Services

Instaius may use limited third-party service providers for analytics, infrastructure, or AI processing. These services may collect technical information such as device type, operating system version, or IP address in order to maintain service functionality and improve performance.

Instaius does not use third-party advertising networks and does not track users across apps or websites for advertising purposes.

User Experience Plan

We may invite users to participate in user experience programs to improve services. Participation is optional, and you may opt-in or opt-out at any time. Data collected through these programs is used solely for service improvement and not to identify individuals.

How We Use the Information

User Data Deletion & Account Unlinking

You have the right to request deletion of your personal data at any time.

In-App Account Deletion

You may delete your account and all associated data directly within the Instaius app via the account settings. Once deleted, your data will be permanently removed from our systems unless retention is required by law.

Third-Party Login Data Deletion

If you signed in using a third-party service (such as Facebook, Google, or Twitter/X), you may also remove Instaius's access directly from the respective platform settings:

Facebook

  1. Log into your Facebook account.
  2. Go to Settings & Privacy → Settings → Apps and Websites.
  3. Find Instaius in the list.
  4. Click Remove to disconnect and revoke access.

Google

  1. Visit myaccount.google.com and sign in.
  2. Go to Data & Privacy → Third-party apps with account access.
  3. Select Instaius.
  4. Click Remove Access.

Twitter / X

  1. Log into your Twitter/X account.
  2. Go to Settings and Privacy → Security and Account Access → Apps and Sessions → Connected Apps.
  3. Select Instaius.
  4. Click Revoke app permissions.

Manual Deletion Request

If you are unable to delete your data through the app or third-party platforms, you may contact us at Support@bitwar.net. Please include your registered email address or account ID in the request. We will process your deletion request within 30 days.

After account deletion, all personal information, chat records, uploaded files, and related metadata will be permanently erased unless otherwise required by applicable law.

Security

We use commercially acceptable measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and absolute security cannot be guaranteed.

Children's Privacy

Instaius services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, it will be deleted immediately. Parents or guardians can contact us to ensure such information is removed.

Payment Information

For subscriptions purchased through the Apple App Store, payment information is processed directly by Apple. Instaius does not collect or store your credit card or payment details.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting. Users are encouraged to review this page regularly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at Support@bitwar.net.